On-site support · Muscat
Engineers in Muscat. Not a ticket queue.
Switching systems is where most software projects die. Not here. Our experts migrate you from Odoo, Zoho, or spreadsheets to Amaal with zero downtime, and our engineers are on the ground in Muscat to set it up, train your team, and stand with you on go-live day.
Zero-downtime migration
From Odoo or Zoho to Amaal, without stopping work.
The switch is our job, not yours. Three steps, and your business never goes dark.
We map your data
Employees, clients, invoices, projects, whether they sit in Odoo, Zoho, or spreadsheets. We agree exactly what moves and where it lands before touching anything.
We move it in parallel
Amaal is loaded and reconciled alongside your current system. Your team keeps working, and nothing goes offline while we build the new home.
We cut over cleanly
You switch only when the numbers reconcile and your people are trained, not a day before. That's what zero downtime actually means.
In the room, in Muscat
Real people, in person, on your side.
Software you can buy anywhere. A team that sits with you in Muscat, you can’t. That’s the difference.
Setup & configuration
We configure modules, workflows, approvals, and roles to how your business actually runs, onsite, with your team.
Training in Arabic & English
Hands-on sessions for the people who'll use Amaal daily, in the language they think in.
Go-live support
We're in the room on day one, catching questions and fixing snags live, not over email a week later.
A local team on call
Same timezone, same language, in person when it matters. Not a ticket queue three continents away.
All of this is included.
Migration, setup, training, and go-live support come with Amaal not as a paid implementation project on the side.
On-site support FAQ
On-site support: straight answers
Which systems can you migrate us from?
Amaal's team migrates from Odoo, Zoho, and spreadsheets, as well as most existing HR, CRM, and finance tools. We map your data first, then move employees, clients, invoices, and projects into Amaal.
What does 'zero downtime' actually mean?
Your current system keeps running the whole time. Amaal migrates your data in parallel and you only cut over once the numbers reconcile and your team is trained, so there's no gap where the business can't operate.
Is migration and on-site support an extra cost?
No. With Amaal, onboarding, data migration, and onsite training in Muscat are included. There's no setup fee and no implementation invoice on top of your per-user subscription.
Do Amaal's engineers really come on-site in Muscat?
Yes. Amaal has a local team in Muscat that works with you in person for setup, training, and go-live, backed by remote support when that's faster.
How long does the switch take?
Most Omani SMEs go live within days once their core records are ready. Larger migrations take longer, but the parallel-run approach means you're never offline while it happens.
